WorkSoftwareSkillsAcademyGuidesBlogAboutStart a project

Your business answers on WhatsApp. Just like you.

Opening with our first businesses

Front Desk looks after your customers while you work: it books appointments straight into your calendar, knows your prices and your menu, and sounds like you, because it learned from your own chats.

  • Replies in seconds, day and night
  • Bookings land in your calendar
  • Learns from your chats
  1. Message: Hey! Any chance of a cut and beard today?
  2. Lucas Barbershop: Hey man! I can do cut + beard today at 5:30 or 7 ✂️
  3. Message: 7 works for me
  4. Lucas Barbershop: Done, you're in at 7 today with Lucas. It's €25. I'll ping you an hour before 🙌
  5. New booking: Today · 7:00 pm, Cut + beard, Mateo

While you work, your phone never stops.

Every unanswered message is someone texting the place down the street. Front Desk replies in seconds, at eleven in the morning or three at night, and you keep doing what you do.

MateoGot anything today?Unread Answered
SofiDo you deliver on Sundays?Unread Answered
+385 91 …How much is a cleaning?Unread Answered
IvaCan I move Thursday to Friday?Unread Answered
MarkoHello?? 👋Unread Answered

It sounds like you. It learned from you.

You export a few WhatsApp conversations (two taps on your phone) and send them over. That's where it picks up your greeting, the way you quote prices, your emojis and the things you never promise.

  • WhatsApp Chat with Mateo.txt
  • WhatsApp Chat with Sofi.txt
  • WhatsApp Chat with Marko.txt

How you talk

Greeting
“Hey man!”
Tone
Casual, first names
Length
Short and to the point
Emojis
✂️ 🙌 · never 😂
Never
Promises a slot that isn't free

Got anything tomorrow?

Dear customer, thank you for contacting us. Please indicate your preferred date and time for your appointment.

It knows your menu by heart.

You add your products with prices, ingredients, allergens and delivery costs. When someone asks “how much?” or “is it gluten-free?”, it answers with your facts, not with a guess.

Mila's Bakery · example menu

  • Berry cheesecake€24GlutenDairy
  • Brownie€18Gluten-freeEgg
  • Almond cake€26Gluten-freeNuts
Delivery
  • Centar€3
  • Trešnjevka€4
  • Novi Zagreb€6

Notice48 h

Is the almond cake okay for a coeliac? Can it get to Novi Zagreb on Friday?

What it used to answer

If it isn't on your menu, it doesn't make it up: it asks you.

It books appointments into your calendar.

It checks your free slots in Google Calendar, offers the ones you have, books, moves and cancels. And the day before, it reminds your customer.

  • Respects your hours, breaks and holidays
  • Moves and cancels bookings without you stepping in
  • Reminds your customer the day before
  • When someone cancels, it offers the slot to the next person

For businesses that look after people.

If your customers text you on WhatsApp to ask, book or order, Front Desk learns your business and answers for you.

  • Barbers and hair salons

    Bookings, prices and the all-day “got anything today?”.

  • Bakeries and kitchens

    Menu, allergens, delivery and orders in advance.

  • Therapists

    First enquiries and bookings, discreetly. Anything clinical stays with you.

  • Dentists and clinics

    Emergencies, check-ups and reminders so nobody misses a visit.

  • Tattoo studios

    Quotes from a reference, deposits and long sessions.

  • And your business

    Beauty, fitness, vets, private tutors… if you work over WhatsApp, it fits.

The front desk is still yours.

Front Desk does the answering, you make the calls. You see everything, step in whenever you like, and it never pretends to be you.

  • When it doesn't know, it asks

    A complaint, an odd request, something that isn't in your data: it flags it and waits for you.

  • Step in any time

    Type from your own WhatsApp and Front Desk goes quiet in that chat.

  • Pause it with one message

    Holidays or a strange day: switch it off and back on whenever you want.

  • It says what it is

    It introduces itself as your business's assistant. Customers know who they're talking to.

  • A summary every night

    Who wrote, what got booked and what it left for you.

How we set it up.

Nothing to install, nothing to learn. We do it with you, in four steps.

  1. A chat

    Tell us how you work: hours, prices, what people always ask and what you'd rather it didn't answer.

  2. Your chats and your menu

    Export a few WhatsApp conversations and send us your list of products or services.

  3. You try it first

    Before it talks to a single customer, you text it, correct it and we fine-tune it together.

  4. We plug it in

    To your WhatsApp number and your calendar. From then on, it answers and you watch.

A server just for your business.

Every Front Desk runs on its own server, with OpenClaw, an open-source agent. Nothing is shared with other businesses: your chats and your menu only ever teach your assistant.

  • One dedicated server per business
  • We look after it: updates, backups and monitoring
  • Your conversations train nobody else
  • If you ever leave, your data leaves with you

Lucas Barbershop · dashboard Online

WhatsApp
Connected
Calendar
In sync
Menu
12 services
Today
18 chats · 7 bookings
For you
1 question waiting

What people ask us

Do I need a new number?

No. It connects to the WhatsApp you already use, and you still see every conversation on your phone.

What if it gets something wrong?

You try it before it goes live. And when it isn't sure, it doesn't make things up: it asks you. Whatever you correct, it learns.

Will my customers know it's an assistant?

Yes. It introduces itself as your business's assistant, as it should. If someone wants to talk to you, it hands the chat over.

Which chats do you need?

A handful of real conversations with customers is enough to start. You pick them; nothing personal.

Does it speak other languages?

It replies in whatever language people write in. In Zagreb that's Croatian, English, Spanish and whatever comes next.

How much does it cost?

It depends on your business: how many messages you get, whether it books into a calendar, whether it has a menu. Write to us and we'll send you a price in writing.

Get your Front Desk.

We're setting up the first ones now. Tell us about your business and we'll get back to you, real people.

Front Desk request
Your business is a

Your email app opens with everything filled in. This page stores nothing.

Rather write to us directly? hey@themariscal.com